We promise we’re not spam- but check your junk mail (we won’t be offended) to make sure it’s not hiding in there.
If it’s not in your junk mail you might have spelt your email incorrectly when signing up (and let’s face it, does anyone actually remember their student email address off the top of their head?) If you think this sounds like you, give signing up another go by clicking on ‘change email’ and using the correct email address.
If you still haven’t received an email you can send us an email from your institution email to the email address found under the 'having problems' link on the submission screen.
If you're still having problems you can choose to verify yourself manually here.