Thanks for purchasing a Student Beans Gift Card.
As per the terms and conditions, all gift card purchases are final, which means that once your order is complete, you cannot cancel it or get a refund. This includes gift cards that have yet to be activated.
If you have purchased a gift card by mistake or are experiencing issues with your gift card, then please contact Customer Support team at help@studentbeans.com who will be able to review your individual case.
How to Request a Refund
If you have confirmed non-delivery and correspondence from support has not resolved the issue, you may submit a formal refund request by following these steps:
- Gather your purchase information: order number, date of purchase, payment method, and any related email correspondence.
- Contact Student Beans Customer Support via help@studentbeans.com support email providing all relevant details and stating your refund request clearly.
- Our support team will review your case, liaise with the third-party provider if necessary, and respond with the refund decision and next steps as soon as possible.
We apologise for any inconvenience and appreciate your patience as we work to resolve this issue promptly.