We want everyone to be able to benefit from our great discounts, however, sometimes incidents happen that are out of our control.
If you are refused an in-store discount, know that we’re sorry and we want to make sure it won’t happen again.
Firstly, read the terms and conditions of the offer; it might only be valid on certain days of the week or certain items such as things in the sale might be excluded from the offer.
If the terms of conditions state that the offer is valid when you attempted to use it, then give us an email at help@studentbeans.com explaining what happened and we'll look into it for you.