Introduction
Introduction
Having trouble applying a discount code on your purchase? You're not alone. Many students encounter issues when trying to use codes on certain brands. This guide will help you troubleshoot common problems and find solutions.
Common Issues
- Code Not Working on Specific Items: Sometimes, discount codes may not apply to all items, particularly on certain brands.
- No Codes Available: There might be brands with no available codes at the moment.
Troubleshooting Steps
- Review Terms and Conditions: Ensure the item you're trying to purchase isn’t excluded from the discount.
- Correct Code Usage: Make sure you're using the correct discount code for your country.
- Browser Issues: Try using a different web browser or open the site in incognito/private browsing mode.
- Clear Cookies and Cache: Clear your browser’s cookies and cache before trying again.
- Login Issues: For some brands like Marks & Spencer, try applying the code as a guest.
Contacting Support
If the issue persists, please take a screenshot of the error message you receive and specify the product you’re trying to purchase. This will help us investigate and resolve the issue as quickly as possible. You can reach out to Student Beans support through our website's contact page or via email at support@studentbeans.com.