FAQ
About Student Beans
- Is Student Beans available in my country?
- What is Student Beans?
- Is Student Beans free to use?
- Where can I use Student Beans?
- Is there a Student Beans app?
- What are "exclusive" discounts?
Creating an Account (Registration)
- I haven’t received a verification email.
- My institution is not on the list, can I still verify my student status?
- Institution email address not recognised?
- I’m under 18, can I use the student discounts on Student Beans?
- My University Email is Not Accepted?
- How to Activate Your Student Beans Account
Account Settings
Discount Codes - Online
- ⚡ Quick Check: What to do if your code is not working?
- Troubleshooting What to do if Discount Code Error at Checkout
- Why has the offer % changed?
- My student discount code is invalid or has already been used.
- What happens if an offer is Unavailable?
- What to Do When Discount Code Usage Limit Has Been Reached
Using your iD Wallet - In-store
Using Grad Discounts
- What is Grad Beans?
- Am I eligible for Grad Beans?
- How do I sign up to Grad Beans?
- Is there a Grad Beans app?
- Where can I find Grad Beans exclusive discounts?
- Can I have a Student Beans account and a Grad Beans account?
Using Gift Cards
- What are Student Beans Gift Cards?
- How long is my Gift Card valid?
- My Gift Card isn't being accepted - What should I do?
- How do I redeem my Gift Card?
- How Will I Receive my Gift Card?
- Can I cancel my Gift Card order and get a refund?