FAQ

Login & Registration

• I haven’t received a verification email.
• My institution is not on the list, can I still verify my student status?
• Institution email address not recognised?
• I’m under 18, can I use the student discounts on Student Beans?
• Is Student Beans available in my country?
• How do I manually verify my student status?

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Using Student Beans

• Why does my iD expire soon?
• My student discount code is invalid or has already been used.
• I'm having trouble entering a student discount code.
• Is there a Student Beans app?
• My student discount code is not applying any discount/the correct discount.
• The student discount I want to use is out of codes.

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Using Discount Codes

• I'm having trouble redeeming my KFC discount, what shall I do?
• Why isn't my JD Sports code isn't working?

Account Settings

• I want to update my email address.
• I want to delete my Student Beans account.
• How do I update the photo on my iD?
• I want to unsubscribe from your emails.
• How can I manage my payments for the Student Beans survey panel?

Using Grad Beans

• What is Grad Beans?
• Am I eligible for Grad Beans?
• How do I sign up to Grad Beans?
• Can I have a Student Beans account and a Grad Beans account?
• Where can I find Grad Beans exclusive discounts?
• Is there a Grad Beans app?

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