FAQ
About Student Beans
- Is Student Beans available in my country?
- What is Student Beans?
- Is Student Beans free to use?
- Where can I use Student Beans?
- Is there a Student Beans app?
- What are "exclusive" discounts?
Creating an Account (Registration)
- I haven’t received a verification email.
- My institution is not on the list, can I still verify my student status?
- Institution email address not recognised?
- I’m under 18, can I use the student discounts on Student Beans?
- Verifying Student Status When University Email is Not Accepted
- How to Activate Your Student Beans Account
Account Settings
- How to Unsubscribe from Promotional Emails
- Access Issues, Account Lock, and Deletion Requests
- How to Reactivate Your Deactivated Student Beans Account
- How to Delete Your Student Beans Account and Data
- Requesting Deletion of Personal Data Held by Student Beans
- I want to update my email address.
Discount Codes - Online
- What to Do When Discount Code Fails to Apply
- Handling Discount Code Issues and Product Description Mismatches
- Troubleshooting Discount Codes from Student Beans
- How to Access Expired or Unavailable Discount Offers
- Troubleshooting Discount Code Issues on Student Beans
- Are Student Discounts Applicable for Airtime and Handsets?
Using your iD Wallet - In-store
Using Grad Discounts
- What is Grad Beans?
- Am I eligible for Grad Beans?
- How do I sign up to Grad Beans?
- Is there a Grad Beans app?
- Where can I find Grad Beans exclusive discounts?
- Can I have a Student Beans account and a Grad Beans account?
Using Gift Cards
- What are Student Beans Gift Cards?
- How long is my Gift Card valid?
- My Gift Card isn't being accepted - What should I do?
- How do I redeem my Gift Card?
- How Will I Receive my Gift Card?
- Can I cancel my Gift Card order and get a refund?